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FAQ

  • How do I insert and activate the SIM card?
    To insert and activate the SIM card, refer to the user manual provided with your TrackMate XE Smartwatch. Follow the step-by-step instructions for a seamless setup process.
  • Can I make calls and send messages using the TrackMate XE Smartwatch?
    Absolutely. With the 4G connectivity, you can make calls and send messages directly from your smartwatch, providing a convenient communication solution on the go.
  • Does the TrackMate XE Smartwatch come with a 4G SIM slot?
    Yes, the TrackMate XE Smartwatch is equipped with a 4G SIM slot, allowing you to enjoy cellular connectivity directly from your smartwatch.
  • What operating system does the TrackMate XE Smartwatch run on?
    The TrackMate XE Smartwatch runs on Android 9 Go edition, offering a user-friendly interface and optimized performance for a smooth user experience.
  • Is the smartwatch compatible with third-party apps?
    The smartwatch includes fitness tracking features such as step counting, calorie monitoring, and health metrics. It's designed to help you stay on top of your fitness goals.
  • What fitness features does the TrackMate XE Smartwatch offer?
    The smartwatch includes fitness tracking features such as step counting, calorie monitoring, and health metrics. It's designed to help you stay on top of your fitness goals.
  • How do I charge the TrackMate XE Smartwatch?
    The TrackMate XE Smartwatch comes with a magnetic charging cable that connects to the device. Simply plug the cable into a power source to charge your smartwatch.
  • Can I customize the watch face on the TrackMate XE Smartwatch?
    Yes, you can personalize your smartwatch experience by choosing from a variety of customizable watch faces to suit your style.
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